One of the major differentiating qualites between a successful organization and other organizations is the level of attention paid to the one person who truly creates its success: the customer!

The services provided by our organization are based on 27 years of high-level experience in rural health delivery. At Darlene D. Bainbridge & Associates, Inc., there is a clear appreciation for the challenges facing rural healthcare organizations. We cannot let these issues prevent us from fulfilling the missions of our healthcare organizations to assure community access to high quality patient care.

Strategic & Tactical Planning%3F

• Strategic and Operational Planning
  • Maximizing Opportunities for Change
• Strategic and Operational Evaluation and Auditing
• Critical Access Hospital Planning and Development

Strategic Management Planning

• Service Integration Planning for Operational and Economic Efficiencies
• Balanced Scorecard Planning, Development and Evaluation

Rural Healthcare Network Development and Implementation

• Maximizing Opportunities for Collaboration

Performance Improvement

• Performance and Quality Improvement Program Planning, Development, and Evaluation
• Integration of Human Capital Management and Quality Improvement
• Customer Relationship Program Development

Risk Management

• Risk Management Program Planning, Development and Evaluation
• Regulatory and Accreditation Compliance

Our experience includes rural healthcare delivery, organizational restructuring, executive leadership, quality management, risk management, team-based problem solving and management, network development and change management. Coupling our experience and skills with the expertise of our nation’s rural healthcare providers, we believe we can make a tangible difference in the survival and success of our rural healthcare systems.